(35 of 4844 reviews match)
Most helpful reviews first
Lowes in Dallas, Texas - Everthing i bought is junk
From 2005-2010 everything I purchased,Lawnmower, spray washer, grill, door knobs, chainsaws, faucet,,,Everything broke down or just stopped working,,,I was robbed! I don't recommend using loews! Now they want me to use a hundred words to post this complaint! Wat next,,oh yea, they want me to pay for that broken crapp....LOL???????????????????????????????? I hate loews,,,never will I buy from them,,,,,;,,I will never buy one more thing,,,there stuff,, cheap , why did it all have problems,,,,,,??????????????????????????may get ripped by other companys,,but never again loews,;,cheap.......I still have nine more words,,,lol,,,lol
Lowes associate did not closed the cover of the paint can causing it to spill all over my bedroom ru
I learned that it is very common, an associate not close the cover properly causing the paint to spill in the car, in this case, Lowes will pay for the cleanup and for the damage the paint do in the car, but if it make home without spilling, Lowes is not reliable anymore. Can someone tell me what is the difference? How it happened: On Saturday Sunday, May 23 , I bought a gallon of paint bucket at Lowes in Lemmon av, Dallas - TX, took it to my home, and left it on the bedroom floor, unaware that the cover of the paint can was not properly closed, due to Lowes associate not closed it very well, and it spilled all over my rug and in the carpet. I run back to Lowes to complaint, talked to the manager, filed a complaint and followed the manager's directions to not move the rug away, cleaned as much as I could with water and paper, and wait for a insurance person to come over to my house to document the damage. A few days later an account processor from SRS, called me and left a voice message with a claim number, I called her back twice leaving voice messages, and a few days later we were able to speak, meantime the rug and the carpet still in my bedroom with papers and paint drying. I explained what had happened with the paint, she replied that "if it did not spill in my car, but in my house is because, I had opened the paint can " and my statement is not reliable. I thought with myself, "is she calling me a liar? No, it is not possible…" and I continue to explain that, I am a loyal customer of Lowes, that I drove pass Home Depot because I have always the best service in Lowes. The SRS account processor explained to me, "they are a third part service company and could care less if I am a good customer or if my husband and I spend thousands of dollars per year in Lowes". After the phone conversation, I talk to my husband and we decided to go ahead and get SRS decision by writing, I called Brandi again, several times on June and July, leaving a voice message asking her to call me back. After several weeks, I was able to reach her on the phone and I requested a formal letter of her decision. The letter was posted on July 14 2010 but dated May 28 2010, any good reason for that? Should she sent me a letter with her decision, after we have spoken on May? Now the rug and the carpet are permanently destroyed, and I am seeking for Lowes or SRS to pay to replace the carpet in my bedroom, it is a legitime complaint from an very disappointed (ex) loyal customer.
Lowes in Dallas, Texas - Poor workmanship, no one knows whats going on.
Bought a pella door from lowes and had it installed- the contractor who installed the door cut corners and left things undone. Trying to get lowes back out to finish the job has been a nightmare. Know one seems to know what is going on and I get a different story every time I call or go to the store in person. I will never buy anything from lowes again. This was at the store on Wilmington Pike in Centerville, ohio. Sorry customer service, sorry products, sorry contractors that they must have gotten off of the street. Please rely to this.
Lowes Door Installation Process & Customer Service
I called Lowes to do a door install. The first step is to call and set up a time for them to come measure which I did. I gave the item number of the door that resembled mine to the person on the phone to note down. I had to pay $35 for them to start and they would deduct that out of the installation. The came out and measured, then I was called with prices and very short discussion about fiberglass or steel. The item number I gave them was for a steel half door with glass that replaced the one being removed for $139. When he called and asked about fiberglass I said that I would just use the steel one I picked for $139. Then we had to go in the store to sign the contract. I went in and met with a guy in the millwood department and he pulled the contract out and gave me the total. I was never shown the product but the price was correct so I thought it was the same door I gave them the product number for and asked where the $35 credit was. He stated that he didnt know about the contracts and he had to get help and he did. I was told that the contract was re worked and they left off the credit, but when I paid it was given to me. So it all sounded fine to me... Price was what I wanted when I found the door online, and I got my credit back. When they came to install it was a solid steel door. I had a steel door with a window. I said that was not the right door, and they stated that this was the door in the contract that I signed so the door was installed as i felt backed into a corner. I should have stopped them but I felt that since I had signed I had no choice. So I called the next day when I was back at work with all my notes and got mad to realize that the sales guy gave me the wrong door so I called. The supervisor stated that I was shown the product when I signed the contract and there was nothing they would do. I told her I was never shown a door when I signed and that the guy who was there when I signed didnt even know how to read the contract. She said their policy is alway show the product before a contract is written, well I did everything over the phone and was never told to come in to see the door. I have never had a repair done so I thought the part number was good enough. I can not get anyone to help me with this other than to be told I was shown a door when I signed and that was the end of that. Shop another store as they don't care about customer service. I was going to have them replace all the carpet and tile, buy all the paint I needed and all the material to get my house ready to sell. Not anymore.
Lowes Internet Sales giving out customer information
I recently purchased a few items from Lowes Home improvement online sales and when I received My order I found that I was short two items ,which can happen from time to time however the disturbing part is that along with my invoice was a invoice from anoter customer's order with his address and american express payment method for his order ,upon contacting lowes online sales person (name was Chris ,would not give his last name)I was sent several generic emails stating that they would researchh my order and send me my order ,no mention of what they thought about the fact that I have received someone else's invoice with personal billing information on it.I have contacted this (Chris) in qoute custiomer service ,which is far from customer service he will not give a manager's or supervisors name to further this complaint ,Has anyone else had this type of issue with Lowes internet sales ,You might want to think about it before ordering from them and risking your personal information being sent to other customers.
Lowes in Dallas, Texas - Sales associate
I am an employee of Lowes and I found that there is discrimation. I was hired to be a commercial sales specialist. Only to find that I was a cashier/csa. The commercial specialist in my dept. where able to sit around and get upset with me when the call list was not done. I was hired to be an apartment rep by the store manager. After his contract was up (2 YEARS BTW) I was only there for less than. I was sent on my way after filing sexual harrasment charges against my sales manager. Not only did I but others as well. Lost my Job asked for a transfer and denied. Told no job available.
Lowes in Dallas, Texas - HOW DARE YOU SELL A DOORMAT THAT LOOKS LIKE THE AMERICAN FLAG
The Veterans have a right to be upset by the selling of this Doormat that resembles the American Flag. Even if it is not an exactly like our Flag, it still has enough design elements to be recognized as made to look like our Flag. This is disrestful of the Flag of this country and all the veterans who have fought for our freedoms. My Dad was a World War I Vet; my Brother....War War 11, and his son, Viet Nam. I will no longer shop at Lowes. I have already boycotted Home Depot because of their stand for the homosexuals; now I will boycott Lowes for their desrespect of our Flag.
Lowes in Dallas, Texas - *** poor service
Went to Lowes Presque Isle, Maine yesterday to locate a replacement part for my snow blower. asked the young lady at service desk if lowes could order me a hex shaft for my snow blower. She said she would have to call Bill because he ran that department. I listened to her conversation; can we order a replacement part for a snow blower? Her question to me; sir did you buy your snow blower here? My response: no Her answer: sorry, we can order your part. This Bill person never asked what type of snow blower it was or what part I needed. I was dissmissed, like a piece of trash and now my biggest regret is the $13,672.00 I have spent at Lowes sense it opened here in Presque Isle, Maine By the way, Lowes does sell the type of snow blower I have.
Lowes said that they cut tile for customers I bought some quarter round trim to go between my wall and countertop and only needed 4 peices cut into mitered corners. this is a very small job. After i purchased it they told me their saw was broken and sent me to another...
Lowes in Dallas, Texas - Why can't we have a Lowe's
I have lived in several cities across the United States when I was in the Army. I used the Lowe's store to buy just about everything to remodel my homes. Now I live in a town that thinks Home Depot is the only store that fits in Poplar Bluff, MO. I thank the Chamber of Commerce for not allowing the city ot grow. We need compitition and the jobs that go along with the growth of this town. The closest Lowe's is 1.5 hours away. I think the knowledge the Lowe's employees have is outstanding. We need a Lowe's in Poplar Bluff, MO.
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