State: Texas City: Houston Product: Lowes Warranty Clear all filters (2 of 120 reviews match)

Lowes - Warranty Review from Houston, Texas

I bought a washer in 2011 and it is still under warranty. And because of there *** policy, I even had 4 repair guys come out and not fix anything. They still will not replace unit because repair guys keep ordering parts that they "think" will fix it. This a horrible situation because no one wants to do anything. With all the parts they have order could have easily gave me a replacement. Lowes needs new policy and better customer service.
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1 comment

Lowe's has contracted repair companies that come out to repair appliances, which i am sure you have already figured out. So call them and find out why they cant fix it, not Lowe's. If you are so set on Lowe's doing something about it, call their Customer Care line and, trust me, the store will bend over to anything you ask.

#593052 Review #593052 is a subjective opinion of poster.
Lowes Warranty
Reason of review
Warranty issue
DO NOT PURCHASE YOUR MAJOR APPLIANCES FROM LOWES! I purchased a new stacked washer/dryer with an extended 4 year warranty from Lowes on February 2, 2012. 2 weeks ago my washer quit working. I called Lowes to request repair. They scheduled a repair through A&E...
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Oh you poor thing. Did your perfect world experience a hiccup.

Join the rest of the crowd and quit whining. Kindness and patience will get you a lot further in this imperfect world.

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#454362 Review #454362 is a subjective opinion of poster.
Lowes Warranty

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
(800) 445-6937
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