State: Texas City: Houston Product: Lowes Windows And Doors Department Clear all filters (1 of 2 reviews match)
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3.1
Details
I usually like shopping at Lowes. I have their credit card and I've bought many things there for my new house. But, I tried to buy a window from the Royal Oaks store in Houston last Saturday, and their customer service was horrible. I, and another man, stood in the...
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5 comments
Anonymous
#1440981

went to lowes tx city today sunday to purchase fertilizer,went to pay for it and tried to use my veteran discount only to be told (very rudely) by two employees at the garden center check out that i could not use my discount because i am not on file,b.s. i been shopping at lowes for 15 years or more always used my veteran i.d.

card for a discount,now lowes want us veterans to go thru a 3rd party to check our credentials and the 3rd party would research my info.,who wants the company to research my dd214? i darn sure do not,my info is my business not some other company,as of today i will never shop another lowes

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Review
#938351 Review #938351 is a subjective opinion of poster.
Service
Lowes Windows And Doors Department
Cons
  • No customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Bad Customer Support

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts