(3 of 78 reviews match)
Lowes in Sherman, Texas - I feel like I was lied to and wasted my time
I was shopping in the Lowe's in Durant Oklahoma looking for tin for my barn when I got back ther they'd sold out of 10 ' tin there was a price of $6.48 a sheet normally $14.48 a sheet I asked the young man working there if they had any more and he said no I said would you look up Sherman to see if they have any and he did on his computer and he said they had 340 sheets I said would they match that price he says they should there are Lowe's . I got back in the truck and I drove all the way to Sherman Texas to buy 24 sheets of tin . Got there and got the talking to a kid named Mike and Mike said that he check it out to see if they can match the price I told Mike I wanted 24 sheets he said okay he later tells me yes they would match the price they had given that price to someone earlier that day and helps me load my tin . When we get to the register registered to Mike tells the man working there about what's going on and so the guy at the register called the manager and they talk to minute or two and then the man at the register hands me the phone the manager says they would not honor that price well that thoroughly *** me off I drove all that distance and everyone had to Sheard me that that price would be there . I guess what bothers me most is that you do it for someone else but you won't do it for me am I the wrong color ? Today's date 10-15-17 my name is Leroy Hall 1772 South Lone Oak Lane Durant Oklahoma 74701
Reason of review
Order processing issue
Lowes Cashier Review
Seems they have lost their customer service when it comes to cashiers. I did not get a discount when I checked myself out. Nor do I remember getting hired as a cashier. Lots of employees in the store but no cashiers?
Reason of review
Poor customer service
I am a very upset customer with Lowes in Tyler, Texas
On April 30, 2012 I went to the Lowes Store on 5720 south broadway and was accused of stealing a lawn mower blade. As I entered the store I requested someone from customer services assit me, in which a very nice man assisted me. to make a long store short, I paid for my merchandise at a register right beside the same cashier I asked to get someone to help me. As I left the store to get in my truck, Tina Williams and Eddie Megdley followed me to my truck and requested my reciept. I tried to explain to them I paid for my lawn mower blades and why did they stop me and not the other customers before and after me. I was the only black female that was stopped not one white person was stopped. I feel I was stopped because of my race. People in the parking lot was starring at me and wondering what did I do, which I felt so violated. I fell something should be done about this, because it was not only wrong but very embrassing and rude, and dangerous. "You don't follow a customer to their truck without good cause." If these employees were not socializing and talking they would have seen me at the register paying for my merchandise. I will never go back to that store, and if something is not done I will let my friends know of my experience. Please contact me, and I can fax you more information.
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Do you have something to say about Lowes? What happened? What can we help you with?