Lowes Customer Care Reviews in Texas, USA
Cons
No items
Pros
No items
- Jeff young out of the rockwall
- How i was treated
- Store
- Service
Lowes in Killeen, Texas - No customer service
- Poor customer service
Lowes in Dallas, Texas - 2 employee's push passed me, never said excuse me.
Receipts are the key to a smooth return no matter where you shop. First of all they prove you purchased the product rather than stole it.
Next, they prove what you paid for the product. They also prove you purchased the product at their store rather than a competitor. It sounds like you have had the faucets sitting around for a while.
It is possible that the faucets are no longer a stock item as well. If in fact the faucets are worth $845 you would be hard pressed to find any store willing to take this amount of merchandise back without a receipt.
- Products
- Return policy
Too bad you don't support your claim with some details of what went wrong. All too often in ordering appliances the problem is something the manufacturer has done rather than the store.
- Very frustrated and done with lowes
- Did not stand behind the services
- Customer service
Most companies or services that do surveys don't directly report the results of a survey to the people they survey? What was the survey about? Most surveys done by stores are for internal use in marketing or determining where to build new stores.
- Lack of response
no way u ret. lawn mower after 90 days unless it was still in unopened box
Home Depot isn't a lot better. My local store has 2 sets of 4 self serve registers.
There is a cashier than can scan multiple items on those lines but you may have to wait for her either because she is too busy shooting the breeze with another employee or she is trying to keep up with multiple registers. All a part of the cost cutting measures in a big box store trying to keep the shareholders happy.
- Customer service and inability to leave feedback
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I disagree that local means good service, has anyone tried to get estimates without having to beg them to come out. And since they are small they do not always seem to care about service either. What is happening is we have generations of the “you owe me” and “I should not have to do that it is outside my job description” people in the workforce that just do not understand that the customer is the reason for your job not the reason for your problems