Lowes Customer Care Reviews in Texas, USA
Sounds like another whiner that can't take responsibility for their own actions. Why do you expect store to keep track of your receipts?
You should have file your receipt and warranty away. If you had, you could easily provided the proof of purchase they need to process a claim.
Grow up and take some responsibility for your inability to keep your own records. Bet Home Depot will want a copy of your receipt as well if you need to file a claim in the future.
- First impression of original sales person
- Poor customer service
Simply bring your receipt with you when you want a refund to go smoothly. Anyone who is actually a customer and paid for product will receive a receipt. With the amount of shoplifting that happens now, any return without a receipt will be treated with suspicion.
- Good selection of products
- Nothing solved
Horrible experience with Lowes contractor Jeff Young in the Rockwall, Texas store. See details below.
- How i was treated
- Jeff young out of the rockwall
Lowes in Northeast Dallas, Texas - Lowe's of Garland
- Store
- Service
Lowes in Killeen, Texas - No customer service
- Poor customer service
Lowes in Dallas, Texas - 2 employee's push passed me, never said excuse me.
Lowes in Denton, Texas - Deind able to return product.
- Products
- Return policy
Lowes in College Station, Texas - Good riddance
- Customer service
- Did not stand behind the services
- Very frustrated and done with lowes
Lowes in Humble, Texas - The worst service ever
- Lack of response
Lowes in League City, Texas - Order and delivery
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I disagree that local means good service, has anyone tried to get estimates without having to beg them to come out. And since they are small they do not always seem to care about service either. What is happening is we have generations of the “you owe me” and “I should not have to do that it is outside my job description” people in the workforce that just do not understand that the customer is the reason for your job not the reason for your problems
For me Lowes is the best last 14 years I shopped at Lowe's three times a week customer service and every Department excellent if there's a bad day mr. Paul thank you for your expect and care for customers
You are shopping at a big box discount store. Why are you expecting good service?
If you want good service shop a local hardware store like Ace, local lumber yards or plumbing suppliers.
Yes, you will pay a little more but someone needs to pay the salespeople that you don't see at Lowes. The choice is clearly yours, low price and no service or pay a little more and get the service you want.
I agree with you 100%. I would much rather pay a little more and get better service.