State: Texas Product: Lowes Delivery Service Clear all filters (8 of 320 reviews match)
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1.0
Details
Picked out a fridge on Fri and the guy in appliance section ran it through pc and said it can be delivered on Sun. Paid for it up front and they couldn't tell me what time. Sercice desk said it would take 2 weeks. Wife was more patient than me and decided to call...
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Review
#1566068 Review #1566068 is a subjective opinion of poster.
Service
Lowes Delivery Service
Reason of review
Poor customer service
Never mentioned delivery time, got a phone call stating they were 10 minutes away and I told the guy I was out in the field working and he said he would reschedule but gave me no time frame or date. Told him I get home @ 5:00 pm every day. Got a message on my phone to...
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Review
#1545898 Review #1545898 is a subjective opinion of poster.
Service
Lowes Delivery Service
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution
1.0
Details
My son-in-law purchased a washer for me on 3/30/2019. He put a wrong telephone# on the order when he purchased it. I spent almost 2 hours on the telephone yesterday (4/1/2019) trying to change that telephone # and find out when my washer was going to be delivered. When...
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1 comment
FumblingShark
#1667957

Boycott racist lowes

Review
#1505504 Review #1505504 is a subjective opinion of poster.
Service
Lowes Delivery Service
Cons
  • Purchase not delivered
Reason of review
Problem with delivery
Loss
$739
Preferred solution
Deliver product or service ordered

Lowes in Dallas, Texas - Delivery sucks

1.8
Details
we bought a refrigerator last week. they said it was going to take a week which delivery was this sunday. we called twice they told ua they were delivering a washer and our delivery was next they did not come.
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Review
#1249526 Review #1249526 is a subjective opinion of poster.
Service
Lowes Delivery Service
Reason of review
Order processing issue
Lowes delivery service has had me stuck at home all day for three days waiting for a delivery that still has not arrived. I bought a John Deere lawnmower on Monday and was told it would be delivered on Wednesday. I was also told I would receive a phone call on Tuesday...
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1 comment
Anonymous
#1479998

Sounds like the garbage I'm going through right now. 10 - 12 delivery no show. I call at 1:45 am told it is being loaded be there in a hour, I call at 3:45 am told it is just going out, 8:00 I am still waiting.

Review
#1211498 Review #1211498 is a subjective opinion of poster.
Service
Lowes Delivery Service
Cons
  • Not delivered as promised
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
Tags
  • Delivery Agreement
1.0
Details
I purchased tile flooring and was told a few weeks after I had not ordered enough and would have to pay more to get the remainder of the tile. I questioned the employee about the square footage THEIR installation contractor quoted. I was then told I had ordered enough...
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Review
#1086878 Review #1086878 is a subjective opinion of poster.
Service
Lowes Delivery Service
Reason of review
Poor customer service

Lowes Delivery Service Review

2.2
Details
I bought a refrigerator on 12-15-15 it was delivered on 12-23-15. The delivery personnel could no get the ice maker to work and told us they would take care of it. Two weeks later I called back and they said service tech was coming to fix it then 2 weeks later I call back and they have ordered me a new refrig now here it is March 17 2016 and still nothing!!!!!
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Review
#811742 Review #811742 is a subjective opinion of poster.
Service
Lowes Delivery Service
Reason of review
Problem with delivery

Lowes in Conroe, Texas - Beware of "free" delivery! You're on your own when it doesn't show up.

BEWARE of delivery services! No Show, No Call, LOST our dryer (driver said he had already delivered it, then said we weren't "on his route," then said he had tried to deliver and we weren't here (hogwash)). After several phone calls over several hours on our part, we found out that the dryer had been LEFT IN A DELIVERY TRUCK on a third party storage lot, where it sat overnight. The delivery service refused to return the dryer to the Lowe's store until the next day because it COULD NOT LOCATE ITS DRIVER! All the while, Lowe's refused to refund our money until the driver could be located and Lowe's got its dryer back. Unfortunately, we had absolutely no control over any of this! All we could do was sit back and hope the dryer made it back to the store so we could get our money back for the dryer we never received! Asked to speak with the assistant store manager, "Shaun," but he refused to speak with us at all. He hid behind his underlings and made them talk with us. We were astounded at the apathy and unprofessional conduct at this store. Two weeks later, we still do not have all of our money back as the refund has been botched twice! And to top it off, we've had to deal with horrendous attitude problems with store personnel, particularly Carol, who hasn't even had the class to apologize. We've made our last purchase at Lowe's in Conroe and have closed our account. But we are enjoying our new dryer from Home Depot!!
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Review
#701616 Review #701616 is a subjective opinion of poster.
Service
Lowes Delivery Service
Reason of review
Problem with delivery

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts