State: Texas Product: Lowes Estimate Clear all filters (2 of 17 reviews match)
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Lowes.com, in combination with the Local, Killeen Lowe's store is the WORST, MOST UNPROFESSIONAL, MOST UPSETTING store, run by an IGNORANT, non communicating and seriously *** shoulder shrugging bunch of idiots! I hardly know where to start but I want to keep this...
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Anonymous
#606858

If you are buying product you want delivered from store stock why don't you just go to the store and work with someone in the store to make sure they have what you want and set up the delivery there? You will know before you leave exactly what to expect.

Review
#382557 Review #382557 is a subjective opinion of poster.
Service
Lowes Estimate
Loss
$2000

Lowes in Houston, Texas - Failed to give prodcuct I paid for.

I tried to order carpeting. told I had to pay $35 or measurements. I had 3 rooms measured for carpeting 2 rooms for tile. Told company I only wanted two (2) rooms of carpet nothing else. The other measurements would be for future work. Waited the 48 hrs for a phone estimate, I called the following morning. estimate wasn't in yet, went back later that afternoon. It still wasn't ready, was told they were going to fax it over I would be called when it came in. I called the next morning, given an estimate for carpeting for three rooms of carpet not 2 at double the price and not given the measurements. They couldn't give me a breakdown of the sq. footage. I bought at another store, no payment for measuring they returned calls, did what they said they were going to do. Quote and honor their price. Lowes felt like a bait and switch operation. I would like my $35 refunded and I'll never bother Lowes again. David L Marsh
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Review
#245350 Review #245350 is a subjective opinion of poster.
Service
Lowes Estimate

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts