State: Texas Product: Lowes Manager Clear all filters (16 of 292 reviews match)
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NE San Antonio IH35 Lowes - I simply cannot understand why they let dogs in the store. This isn't a kennel or dog park. They *** and crap everywhere. Fix your insecurity issues and leave them at home. Lowes employees, says something. If you don't mind cleaning up the...
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2 comments
Anonymous
#1536952

Can't say that I have seen a poorly behaved dog in a store. You will see far more children making more of a mess and behaving poorly in stores. Perhaps it's intolerant people that need to be banned from stores rather than well behaved pets.

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Review
#1325610 Review #1325610 is a subjective opinion of poster.
Service
Lowes Manager
Reason of review
Poor customer service

Lowes Manager Review

Lowes in tyler at 9:20 on 11/10/2015 am i was trying to shop!! Got dizzy, eyes started watering, ears stopped up. I walk from the isle that i was on to catch my breath, and there it was!! A worker was spray painting a shelf, he had on a respirator!! What about the safety of your customers!! All the manager had to say was she was sorry!! My headache lasted all day from this.
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Review
#732428 Review #732428 is a subjective opinion of poster.
Service
Lowes Manager
Reason of review
Poor customer service
I purchased washer and dryer in store. The sale person said it would come on Wednesday. Then Wedesday came with no one imforming me that they won't be showing up. I made a phone call, and was told Thursday, so I took the day off. I've been waiting all day on Thursday,...
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Review
#638445 Review #638445 is a subjective opinion of poster.
Service
Lowes Manager
Cons
  • Poor customer service
  • Weak product knowledge
  • Rude executive associate
Reason of review
Order processing issue

Lowes - Manager Review from Colleyville, Texas

I was in lowes granbury tx. Yesterday. I wanted to buy a drill press that was on display. The manager that was on duty wouldn't sale it to me cause she said all the parts may not be there. I own a machine shop and I told her I knew all the part was there. But she wouldn't do it. I felt like she was calling me ***. I but a lot form lowes and have for some time now. The reason I wanted that one was because there wasn't another in the box and I live 80 miles away. This took place on the 2-5-15. About 3:00 PM I don't remember her name but I know lowes will know. I really don't expect anything will be done about it. But I wanted voice my opinion. If nothing I will be going to homedepot form now on.
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Review
#591467 Review #591467 is a subjective opinion of poster.
Service
Lowes Manager
Reason of review
Poor customer service
Bought a ProCom gas heater a year ago with a 2 year warranty that no longer works. I'm unable to reach ProCom as they are very busy, and to call later. I've been trying for a week to reach them. Contacted Lowes, explained by dilemma and was told a manager would look...
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3 comments
Anonymous
#929583

They did give you the solution. Contact the manufacturer.

Retail stores are NOT responsible for the warranty on a product, the manufacturer is. The quickest way to get a problem solved is to contact the manufacturer directly. Expecting the store to handle your claim just adds to the time it will take to get your problem solved. If the store contacted the manufacturer for you and they had more questions the store would have to call you back get the information, perhaps waiting for you to call them back.

Then they would have to contact the manufacturer again and hope they have all the information they need. Why do you think getting someone in the middle of your warranty claim is going to help in any way?

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Review
#580924 Review #580924 is a subjective opinion of poster.
Service
Lowes Manager
Cons
  • Poor customer service
Reason of review
Bad quality
Loss
$300
Preferred solution
Let the company propose a solution
Tags
  • Terrible Service From Mfg
I have spend approximately $25,000. the past 4 months at Lowes to redo my rent house. ONLY 3 people have been of service, the rest of the store only has people looking for paychecks without working! I bought 4 sets of outdoor doorknobs with locks and 4 deadbolts and...
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Review
#524308 Review #524308 is a subjective opinion of poster.
Service
Lowes Manager
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Lowes Manager Review

Want to know the sexual harassment policy at Lowes, while I was shopping with my fiancé whom works at this store, a manager named Matt yells across about ten customers and workers " hey there's my future wife! I find this very unexceptable!
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Review
#504192 Review #504192 is a subjective opinion of poster.
Service
Lowes Manager
Sent this to Lowes and Lowes Corporate. Lets see if a get a response...EXTREMELY DISSATISFIED. Lost a great portion of my home in Island Park NY to the flood/hurricane Sandy. Needed a washer/dryer. Went to Farmingdale Black Friday. Nothing I picked was in stock. Was...
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Review
#364792 Review #364792 is a subjective opinion of poster.
Service
Lowes Manager
Loss
$1000
I "used"to use the lowes on plano rd in Richardson... Everytime I would go there an employee by the name of Jimmie Burnett(Beware) would try and flirt with me. I'm a 28 year old woman and this man is at least in in late 50's or 60's. At first I thought it...
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8 comments
Anonymous
#340108

How do you know his last name? That is a good question.

To the bathing suit men are dogs comment.

The bible says if you look at a woman and *** after her in your heart you have commited adultery WITH HER. The bible says no adulterer will enter the Kingdom of God so basically you think when a woman dresses like that she will get by with it. She is the one that caused the man to do it.

Let me get this right. God allows a woman to wear skimpy clothing and it is okay to provoke a man to commit adultery He is wrong for doing it a dog as you say but she is okay for doing it. I don't think so the women will be found guitly for causing it. Give it 100 years from now and you will see whether you are right or wrong. You will find out one day

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Review
#258296 Review #258296 is a subjective opinion of poster.
Service
Lowes Manager

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

LOWES -- *** LOUSY CUSTOMER SERVICE

I called and spoke to 3 people at the LOWES store in cromwell,CT. To verify that a given item was at the location. Since I was interested in it, and would be driving 45 mins. to the location; I wanted to make sure it was there. I was told by a associate, that they would pull the item and hold it for me that night. I arrived 40 mins later to find NO PRODUCT,,,they never had the product at the store all day. MANAGER on duty would do nothing for me,,,,no accountability for wrong and misleading information at this location. They would not do anything to recoup my loss time and money to get to them,,, MANAGER needs to go back to managers training school,,,back to basics when customer is always right,,,SHE WAS RUDE,,and unfriendly, and should be replaced,,, AVOID this store at all cost,,,,customer service is HORRIBLE, and they are highly misleading. AVOiD them ,,shop at their competitor,,HOME DEPOT,,,, never never shop for anything there,,,
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3 comments
Anonymous
#349641

lmao i love when you idiots say you'll go to home depot, #1 if you knew just how much we don't care about you going somewhere else you'd be spitting fire and #2 you're liars, you know that you weren't "right" that's why you keep coming back. we don't hold things for people without you purchasing them, and i don't care if you came all the way from timbucktoo, get over it.

Anonymous
#340547

Go ahead and purchase the item on Lowes.com for store pickup. This ensures the item will be processed and ready.

Take your printout/receipt to Customer Service.

Just calling to verify availability does not mean the item will be reserved for you. The store gets hundreds of these calls every day.

nikalseyn
#335251

contact corporate with managers name and state your complaint is about him and the store's customer service.

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Review
#258035 Review #258035 is a subjective opinion of poster.
Service
Lowes Manager