State: Texas Product: Lowes Pick Up Service Clear all filters (3 of 16 reviews match)
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I called the 800 number and after more than an hour of speaking an employee and her supervisor I was told that Lowes Marketing was notified and that there was a error in the listing online but my order would be honored at the store I ordered to pick up from and a note...
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Review
#1255594 Review #1255594 is a subjective opinion of poster.
Service
Lowes Pick Up Service
Reason of review
Poor customer service
Loss
$9
Preferred solution
Deliver product or service ordered
1.0
Details
This letter is regarding uncalled for treatment received Sunday, November 19, 2017 at Lowes, 1000 West Arbrook, Arlington TX. Attempting to pick up shower doors (purchased Thursday November 16), customer service employee stated shower doors were picked up by me on day...
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1 comment
Anonymous
#1397967

Nobody cares how old you are, dumb ***. It has nothing to do with employees being young. They were just doing their job so they don't get fired for letting *** walk out the door without verifying that it's been paid for.

Review
#1137344 Review #1137344 is a subjective opinion of poster.
Service
Lowes Pick Up Service
Cons
  • Being harassed
  • Aphaty towards the client
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Dismissive To Customers
1.0
Details
Package that I ordered online when I went to pick it up they couldn't find it had to wait over an hour so they could find it I don't think I will be ordering anything online again
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1 comment
Anonymous
#1361992

If it's an item stocked in the store there is no reason to order it online. Just get in you vehicle, go to the store and buy it.

It always takes more time to purchase an item online than it does to just go i and buy it. You'll also be sure it is the right product.

Review
#1088263 Review #1088263 is a subjective opinion of poster.
Service
Lowes Pick Up Service
Reason of review
Order processing issue

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts