State: Texas City: Schertz Product: Lowes Customer Care Clear all filters (1 of 461 reviews match)
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Product:
1.6
Details
Called local Lowes they were more than happy to cancel my order since they were so busy. I drove to the store to find out why my online order still shows in process and validate the *** claim they were busy. Sure enough, empty store with employees standing around...
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Review
#1055895 Review #1055895 is a subjective opinion of poster.
Service
Lowes Customer Care
Pros
  • That they are close
Cons
  • Overall lack of organization
  • Rude customer service associate
  • Have never had worse
Reason of review
Poor customer service
Loss
$80
Preferred solution
Replace your GM with someone that understands the value of customer service. Retrain or replace your department managers until they understand their existence is paid for by customers, not a charity or entitlement.
Tags
  • Lowes Does not Care About Customer

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts