Over 7 weeks after order,our special order (white) refrigerator is still not delivered. Three delivery dates were promised, but no refrigerator.
3 or 4 times we were told they would call back, it did not happen. I asked for tracking on it and no one knew where it was but I was told it was in transit. Three weeks later, we still have no refrigerator.
Then when pressed why they didn't know where it was I was told it wasn't their fault, it was the fault of the company making the refrigerator, Sansung. I'm still waiting to hear from Lowes.
Reason of review: Problem with delivery.