We are first home owners and bought berber carpet for our living room.When the carpet guys left the carpet looked great. However, I didn't notice there was a 10 inch tear at the bottom of our stairway until a month later.
We called Lowes to let them know it needed to be replaced- as there is a one year warranty and got a complete run around. 2 months later, and we are still waiting for our carpet to be replaced.
Do not get your carpet installed by Lowes. Customer service is awful.
Product or Service Mentioned: Lowes Carpet Installation.
Reason of review: Bad quality.