Miami, Florida
Not resolved
2.2
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
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Website
0 comments

An electric dryer was promised for delivery on a Friday. I was even told it was on the truck for delivery by 8pm.

Saturday I was told it was on the truck but an accident was delaying it.

Saturday night I was called by the delivery company and told it would be here between 9:30 and 11:30 Sunday morning.

Sunday, I was told that I cancelled the delivery until September. The people I have dealt with in the store were incredibly rude. They seemed bothered to talk to a customer.

I cancelled work with my clients Friday and Saturday. That is almost double the cost of the dryer.

All they do is lie.

They are a fraud.

Product or Service Mentioned: Lowes Delivery Service.

Reason of review: being lied to..

Preferred solution: Let the company propose a solution.

Lowes Cons: Being lied to repeatedly.

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