201 Buffalo Mountain Dr, Silverthorne, CO 80498, USA
Not resolved
4.5
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
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6 comments

This is an inconvenience and dings my credit report. Nobody contacted me first, they just closed it.

The person in costumer service said it could not be reopened, and even suggested it was because of my credit rating. Not true at all..

Product or Service Mentioned: Lowes Account.

Reason of review: Poor customer service.

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Anonymous
#1488021

The Lowe's credit card is through Synchrony Bank. Accounts are automatically closed after a period of inactivity. This is the bank's policy not Lowe's.

Anonymous
#1466734

I work at home Depot. They don't give a *** either.

Anonymous
#1465597

Why are you complain about Lowes? You never had an account with them that they could close.

You had an account with an independent credit company that issued a card with Lowes name on it that could be used at Lowes.

Lowes has no control over your account. Your complaint should be with the credit company.

Anonymous
#1465608
@Anonymous

You are wrong. When I called the number in the notification letter, Lowes answered the phone. Also, Lowes selected the credit company.

Anonymous
#1466590
@Zach Margolis

So Exactly What are you going to do about this?

Anonymous
#1466606
@Anonymous

l plan to semi-anonymously whine on an irrelevant web site, and shop at Home Depot from now on.