Hilton Head Island, South Carolina
Not resolved
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy

My washing machine broke down and we bought one from Lowes, Bluffton, SC that they said was "in stock" and scheduled a Monday morning installation. No show at noon and called for nearly an hour with no answer or hangups.

Finally got some *** who had a problem with English saying "person at lunch!" Called back about 14:00 and was told that the item was damaged and no delivery today. Wasted a whole day waiting for them when they knew early on there would be no delivery and never had the courtesy to call, Finally called in the evening to say it was re-ordered and would take a week or so!

SCREW THEM! Ordered from AJ Madison at lower price and sooner delivery!

Product or Service Mentioned: Lowes Installation.

Reason of review: Poor customer service.

Monetary Loss: $1000.

Preferred solution: Get your act together!.

Lowes Cons: Lies and disrespect.

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