Update by user Jun 14
Lowe’s manager secured product from another store.
Original review posted by user Jun 13
Purchased 12 bags of mulch online at 3PM yesterday and went to pick it up after work. They were out even though they sold it to me 3 hours before.
I can live with that. The problem was the smart *** employee who wanted to argue with me. This was the same kid that didn't have a vest or name tag on and took forever to show up in the lot. When he said he was out I said "Well That Is *** and started to head back inside.
He proceeded to tell me that I needed to cool my attitude because he just got there at 5 and had nothing to do with it. Who is the F is he to tell me that.
Don't they teach these people customer service?
I hate Lowes and have ZERO tolerance for any crap what so ever due to a carpet issue my mom had with them a couple of years ago. We spend a lot of money in there that will start to be spent at Menard's where I can save big money and not put up with *** Lowes lost a good customer over $25 worth of Mulch.
Reason of review: Poor customer service.
Monetary Loss: $25.
Preferred solution: fire Employee.