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They refuse to honor veteran status unless you apply for a LOWES credit card. No problem with Home Depot!

Reason of review: Poor customer service.

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Anonymous
#1364517

That's not true at all, not even in the slightest.

What they are pushing for is enrollment in the automated military recognition program, which comes in the form of a "my lowes" card...

its not a credit card or anything that has anything to do with money.

It keeps your purchase's on file in case your loose your receipt. It will also show your service with out having to present ID.

So if you were given that information its wrong, or you just didn't listen and like to complain.

50/50 shot I guess

Anonymous
#1363676

Just look at the complaint board for Home Depot. It is full of complaints from veterans not getting the discount they think they are owed.

Unfortunately there are always people trying to scam stores for a discount.

Lowes is implementing a system to verify actual veterans. Perhaps all stores should just eliminate veterans discounts to stop complaints on how they are handled.

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