we bought a door from Lowes/the salesman took our measurements and gave us a door.the door didnt fit.
they argued over the phone several times and different stories were told to us by different people / out and lies. they would not make good and we said fine pick up the door and give us our money back. they said no/ they would rent us a truck and bring it back ourselves. first of all we both have arthritis and cant pick them up and lift them into a truck and secondly this was thier mistake and we feel they should pick it up.
secondly, they recently measured our floors for tile and they measured over 100 sq.
ft more than the other company(the other co.did it and they had left over)