I purchased a dishwasher on line and called to make sure it would be installed. I was told they would and they came the next day with the new dishwasher.
I then found out they were not going to install it as I did not purchase in the store and sign a contract. That was not told to me. After numerous calls to the manager of appliances I went to the store. They could not find my order (although I showed it to them on my iphone) and the appliance manager was not to be found.
After 2 unsatisfying hours I left. I still have the dishwasher in my kitchen in a box
Monetary Loss: $509.