Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Value for money

Went to lowes after I was told the item was at the store. When I arrived and went to get my item.

It wasn't there. Drove a long way to get my item( a dorm fridge for my daughter). The item was 60.00. They only had one type, that was 119.00.

They told me that they would take 5% off. That's it. What an experience. Never believe them when they say they have the item in stock.

The employees of this whole store are completely incompetent.

GO TO ANOTHER STORE. I will never shop at lowes again

Product or Service Mentioned: Lowes Pick Up Service.

Reason of review: Not as described/ advertised.

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You are using a very broad brush to paint the employees at this location as completely incompetent just because the refrigerator you wanted was not in stock.

Is it really fair to point the finger at an employee who does not even work in the department where the refrigerators are?

How would you like it if this happened to you or to your daughter?

to Anonymous #1379231

No matter who I spoke to, nothing was resolved... I even spoke to the store have no idea what you’re talking about...

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