I took back two boxes that were not used on a lowes install job. I took the bill that had the tile charge on the statement.
I waited for over an hour with a guy named Jon at lowes Owensboro service. After waiting and not saying a word he said that he wasn't sure how the charge got recorded. I have spent and paid more than $10,000 in the last 3 months for home improvements. I was treated bad and will never buy from lowes again.
Really incompetent return. I ended up leaving the tile without getting a return that I was untitled to. The tile was in the total price and was ordered buy contractor.
So lowes told me how much tile was needed. That is the worst service I have ever had at a retail store.
Reason of review: Poor customer service.