When attempting to check out at the Lowes Store located at W. 10th Street, Indianapolis, IN , only one cashier line was open.
Several customers were waiting to be helped. The man in front of me asked a store employee if she was opening another line and she said "yes." We went to the line she indicated and she began to wait on this man and then told me that I had to go to the cashier next to her who had just opened up. I had to go to the back of the line. When it was my turn to be served, the cashier simply walked away leaving me standing there.
The cashier who had told me to move to that line was waiting on customers who had been behind me. I put down the items I planned to purchase and stated "I guess I am leaving." People behind me said the same thing. I have spent close to $25,000 at Lowes over the past couple of years.
I had just finished working a 14 hour shift and wasted an hour in the store. They have lost a good customer through their employees' rudeness.