I purchased a new washer & dryer at Lowes in Monroe, NC. I was going to have them delivered.
When she told me cannot deliver until Tuesday, I decided to pick them up. (They guarantee next day
delivery.) Went back to get. Took more than 20 mintues to bring to front of store. Then they tried to give me the floor model.
It was broken. Then they said they would go to another store and get me the washer & deliver & set it up. Well 4 hours later, I am still waiting. Customer service sucks at Lowes.
I will be going to Home Depot from now on.