4.2
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Ease of Use
Exchange, Refund and Cancellation Policy
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Seems like every time we have a Lowe’s delivery they call and tell us their truck broke down! And to add insult on injury we have already waited the entire day!

So the driver tells us we need to call the store right away and reschedule a new delivery date. So we call, and after the store clerk asks our name 4 times in the same conversation, she finally says she can’t reschedule our delivery until the truck comes back in! That makes no sense whatsoever! I’m so tired of dealing with this crap!!

This same crap happened with my original whole household appliance order in 2001 and then again with my fence order a few years later. If their prices didn’t beat the competition I would not buy appliances from them ever again!

Maybe it’s time to get new trucks or come up with a different excuse! So fed up with this crap!!

Review about: Lowes Delivery Service.

Reason of review: Problem with delivery.

Preferred solution: Let the company propose a solution.

I liked: That they are close.

I didn't like: Delivery service.

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