Wood Village, Oregon
Not resolved
1 comment

Went into Lowes Wood Village Oregon to get an advertised garden item only to be told , Incorrectly , that it was in an expired ad, of which it wasn't because I just received it in the mail. On top of that, she wouldn't give ,e a rain check.

This was very unacceptable service to a customer . First she was wrong about the date of the ad and second, should have issued a rain check as it is

A regular stock item.

Not too much more to say except poor customer service

Unacceptable customer service

Unacceptable customer service

Unacceptable customer service

Reason of review: Incorrect info on behalf of female employee at customer service .

Monetary Loss: $15.

Preferred solution: Issue rain check for item requested and mail it out saving me another lost trip for nothing .

Lowes Cons: Customer service, Unwilling to help, Gave us the run around.

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Anonymous
#1107814

Lowe's does not issue rain checks. Ever.

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