Wood Village, Oregon
Not resolved
1 comment

Went into Lowes Wood Village Oregon to get an advertised garden item only to be told , Incorrectly , that it was in an expired ad, of which it wasn't because I just received it in the mail. On top of that, she wouldn't give ,e a rain check.

This was very unacceptable service to a customer . First she was wrong about the date of the ad and second, should have issued a rain check as it is

A regular stock item.

Not too much more to say except poor customer service

Unacceptable customer service

Unacceptable customer service

Unacceptable customer service

Reason of review: Incorrect info on behalf of female employee at customer service .

Monetary Loss: $15.

Preferred solution: Issue rain check for item requested and mail it out saving me another lost trip for nothing .

Lowes Cons: Customer service, Unwilling to help, Gave us the run around.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Lowe's does not issue rain checks. Ever.

You May Also Like