94-805 Lumiaina St, Waipahu, HI 96797, USA
Not resolved
1.0
Details
Customer service
Discounts and Special Offers
0 comments

I was asked for my email when I purchased an item so the they could send me promos (or so I thought). I received an email for $20 Off your next $100 purchase.

I took the coupon down to my local Lowe's and they said they don't honor that type of coupon. So, who would have sent me the coupon? I was tricked into going to Lowe's and spending 100 dollars instead of to the cheaper and more variety selection of Home Depot. I was humiliated in front of other customers like a criminal making my own coupons!?

What's wrong with them?

I asked to see the manager and the same thing. I know its not the customer service you get in Wal-Mart but they shouldn't have been so snobby.

Product or Service Mentioned: Lowes 20 Dollar Off Coupon.

Reason of review: Poor customer service.

Monetary Loss: $20.

Preferred solution: Full refund.

Lowes Cons: I feel cheated, Manager could care less, Rude customer service associate.

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