I browsed the holiday liquidation display today and the display shows a big sign 75% off. In the display were glass craft blocks which are $10.98 each.
I decided to purchase four for my wife. At the customer service counter they informed me they were not on sale. I spoke with Zwey, the manager, who insisted there was nothing wrong with the display that I have to read the fine print. The discount print was about 2-3" block letters.
I never did see any fine print. These items should never have been on display comingled with holiday items if not included with a 75% discount. It totally misinforms and misleads the buyer.
The attitudes of both customer service clerk and manager have much training also. Just a simple purchase like this will cause me not to shop there ever again.
Product or Service Mentioned: Lowes Manager.
Reason of review: Poor customer service.
Monetary Loss: $33.
Preferred solution: Let the company propose a solution.