I browsed the holiday liquidation display today and the display shows a big sign 75% off. In the display were glass craft blocks which are $10.98 each.
I decided to purchase four for my wife. At the customer service counter they informed me they were not on sale. I spoke with Zwey, the manager, who insisted there was nothing wrong with the display that I have to read the fine print. The discount print was about 2-3" block letters.
I never did see any fine print. These items should never have been on display comingled with holiday items if not included with a 75% discount. It totally misinforms and misleads the buyer.
The attitudes of both customer service clerk and manager have much training also. Just a simple purchase like this will cause me not to shop there ever again.
This person wrote the review because of poor customer service at Lowes and attached a photo. Reviewer claimed that he or she lost $33 and wants Lowes to offer any options to resolve the issue.
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.