Adelanto, California
Not resolved
1.0
Details
Customer service
Discounts and Special Offers
1 comment

I browsed the holiday liquidation display today and the display shows a big sign 75% off. In the display were glass craft blocks which are $10.98 each.

I decided to purchase four for my wife. At the customer service counter they informed me they were not on sale. I spoke with Zwey, the manager, who insisted there was nothing wrong with the display that I have to read the fine print. The discount print was about 2-3" block letters.

I never did see any fine print. These items should never have been on display comingled with holiday items if not included with a 75% discount. It totally misinforms and misleads the buyer.

The attitudes of both customer service clerk and manager have much training also. Just a simple purchase like this will cause me not to shop there ever again.

Product or Service Mentioned: Lowes Manager.

Reason of review: Poor customer service.

Monetary Loss: $33.

Preferred solution: Let the company propose a solution.

Company wrote 0 public responses to the review from Jan 02, 2016.
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Anonymous
#1087921

It doesn't matter much, because from what I know of their corporate environment paired your "review" , I can say you're not the kind of customer they want: bargain scraper, complainer, social media stalker, returns 70% of merchandise for for a refund.......etc,etc,etc

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