Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Value for money
1 comment

No body looks happy working at lawes and they are not helpful to customers because of that. Last week an employee got so upset with her supervisor, she cried. No body answers the phones, when you need something their respond "what do you want?" Instead of "may I help you" i am not happy with them at all but unfortunately i have to shop there because i had to:(

Reason of review: Poor customer service.

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Not much different at any big box home center. They all claim to have the best prices.

The big expense they can control to keep costs down is payroll.

Fewer and fewer employees are expected to do more and more. Get a job at a big box store for a month and I'll bet you'll gain a big understanding of why you get the service you do.

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