went into the lowes in rocky mount to get some items needed for a project. when i got to the check out the cashier had no idea what the items were and one of the items was color coded, they could not tell the difference between yellow and orange, tried to explain the color and still could not distinguish the difference.
asked for a manager numerous times and got a dumb founded look. have tried numerous times at this store to get something resolved thru management. i got the y should i care i get a paycheck and dont really care how sales are or how customers are treated.
if they dont like this store their are other options and cheaper priced items elsewhere. it is sad that when you bring a like item up to them on line from a competor and they inform you that you had better go to the computation because corporate will not let them adjust the price 2 b competive or getgo some place if you go to another store location they are more then happy to make sure your shopping experience was enjoyable
User's recommendation: go some place else unless you want 2 b discriminated or treated unfairly by a store that needs a complete personnel change store personnel n.
Preferred solution: retrain everybody from the management down, every customer u talk to thinks this store and all the employees are a joke and unqualified to perform the daily tasks required to be proficient .
Lowes Pros: Would rate zero stars if i could.
Lowes Cons: Lack of responsibility, Unwilling to help, Poor follow up.
Location: 700 North Wesleyan Boulevard, Rocky Mount, NC 27804