2171 Forest Ave, Staten Island, NY 10303
Not resolved

After several attempts to speak to someone at Lowe’s I reached someone.

Contractors came back put up some of the soffit and lleft. They left part of the soffit undone,

Soon after with the first strong wind the drop vinyl on the edge of the roof started flying off.

They did not nail it down.

I called Lowes explained the problem and request they sent someone different.

They said they had to send the same company back.

Received a phone call from the so call contractors they were suppose to come back . They sent two guys that look high, they took pictures of everything I complained about and the tarps the were and material for the soffits and Dasia that we’re Left behind, and said they come back. They Never called back instead they sent some guy who didn’t even advise me he was on my property and nailed the pieces that had flown off and the roof. Then he wanted to take the uninstall fasia and soffit.

I told him to get off my property and never heard


I informed Lowes who agreed the materials were mine since I paid for it and not to fix anything otherwise it would void the contract.

So the material sits in my basement, their tarps sit in my backyard and no one has contacted me. Instead they want me to send all paper work since the Lowes I dealt with has not responded to the home office with copies of work orders or contracts

Product or Service Mentioned: Lowes Roof Installation.

Reason of review: Bad quality.

Preferred solution: Price reduction.

  • Buyer Beware Go Elsewhere
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