I purchased a four pack Dewalt cordless tool set back in April of 2012. recently one of my battery's quit working so I took it in to the Lowes in Colorado Springs Colorado on north Nevada.
They told me in order to warranty it I had to bring back the entire to a pack so a week later I went in which is now December 1st, 2013. the girl behind the customer service counter said she had to call for approval. As I was standing there with the receipt in my hand I started hearing a man yell "NO NO NO NO" "IM NOT DOING IT JUST TAKE IT BACK" at which point I have not yet explained the problem. So i asked why.
He said "aint my problem you call dewalt".
So afyer a good 30 minutes of going around with this guy asking questions another gentleman stepped in and made a phone call. Now I have to go back again
Product or Service Mentioned: Lowes Warranty.