104 W Young St, Llano, TX 78643, USA
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2.5
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Last year I had a wood fence installed at my home. in Llano Tx.

From the very beginning I had problems. Used their installer. 1st the installer said not all the parts I ordered were not there and I would have to pay them to get them. Lowes said all the parts were there including locks for the gates.

I called the store numerous times, they said i had to work it out. I called the lowes manager finally he said he would credit my account $1000.00 I had 6 months free interest. I made a payment each month thaen at the end of 6 months I went to pay my account off and

they did not credit my account, not $ one dollar.

I called the store and the new manager said she would check into it and when I talked with her again she said she could not find any notes about my $1000.00

Needless to say I now shop at Home Depot, where I just bought a matching pair Wash & Dryer. I will never trust Lowes nor refer anyone to them.

Reason of review: Problems with payment.

Monetary Loss: $1000.

Preferred solution: Full refund.

Company wrote 0 private or public responses to the review from Dec 02.
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