Last year I had a wood fence installed at my home. in Llano Tx.
From the very beginning I had problems. Used their installer. 1st the installer said not all the parts I ordered were not there and I would have to pay them to get them. Lowes said all the parts were there including locks for the gates.
I called the store numerous times, they said i had to work it out. I called the lowes manager finally he said he would credit my account $1000.00 I had 6 months free interest. I made a payment each month thaen at the end of 6 months I went to pay my account off and
they did not credit my account, not $ one dollar.
I called the store and the new manager said she would check into it and when I talked with her again she said she could not find any notes about my $1000.00
Needless to say I now shop at Home Depot, where I just bought a matching pair Wash & Dryer. I will never trust Lowes nor refer anyone to them.
Reason of review: Problems with payment.
Monetary Loss: $1000.
Preferred solution: Full refund.