I bought a GE microwave from Lowes in Ardmore Oklahoma. This is a 60 mile round trip.
One of the microwaves feature didn't work so I returned it, another 60 miles. Lowes had another one on the floor but it had obviously been opened so I asked a very nice associate if I could check it out before I purchased it. She was very helpful and let me test it out even though appliances wasn't her department. The same function did not work .
Ryan, the associate from appliances, shows up and now I have to explain it all to him and showed him in the manual where this function was supposed to work. He messed around with for a few minutes and of course couldn't get it to work.
I asked if he had another one [online it showed they had 6 in stock] that had not been opened so I could check it before I drove 30 miles back home and his response was a very rude NO !!!
So long Lowes. I'll never set foot in your store again
Product or Service Mentioned: Lowes Sales Representative.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
Lowes Cons: Problem solving skills.