Update by user Nov 06, 2018
And we got the 10% military discount that Home Depot wouldn't give
Original review posted by user Nov 06, 2018
After reading so many bad reviews, I was very hesitant to use Lowes. But our experience replacing carpeting in 3BRs, family room, stairs, closets was great.
Ordered Stainmaster Pet Protect Riverwalk from their Cary, NC location. Employee Adam was knowledgeable and made no errors. I was also concerned that the installation go well. Installers from Legacy Flooring in Raleigh, NC arrived on time.
Three man crew moved designated furniture, ripped up old carpet and pad, installed new of both, vacuumed and hauled away old materials. Crew chief wore t-shirt "Rodriguez Flooring" so maybe Legacy subbed it to them. Crew was professional, polite and did a wonderful job - even asked where we wanted seams placed. Couldn't have gone better.
I think it really matters that the installers have lots of experience. Otherwise, it can be a nightmare.
Product or Service Mentioned: Lowes Carpet Installation.
Reason of review: with carpet installation.