A few months ago I was pleased to learn that Lowes gave a 10% discount to veterans. Since I served my country in the United States Army from 1966 to 1969 with a tour of duty in Viet Nam, I felt that the Lowes discount was a nice gesture. All I had to do was show my discharge paper (DD214)at checkout and I would get the discount.
Last week I went to my local Lowes (Lake St Louis, MO) to purchase a lawn mower and was told that I needed a veterans ID card to get discount and that I could get the card at any VA hospital. OK -- so I called the VA hospital and was told those cards are only for veterans who qualify for VA health care. To qualify I would need to have low income! I don't need or want VA health care!
So, I went back to local Lowes to see what the intent of their change in policy really was. Did they want to restrict the veteran discount policy to low income veterans in need of VA health care?? The customer service folks wouldn't answer my question but kept repeating that was their policy and there was nothing they could do about it.
If Lowes really wants to eliminate me and other veterans like me from the discount program, so be it. However, I will be sure to take my business elsewhere.
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