Saint Louis, Missouri
1.8K views 28 comments

A few months ago I was pleased to learn that Lowes gave a 10% discount to veterans. Since I served my country in the United States Army from 1966 to 1969 with a tour of duty in Viet Nam, I felt that the Lowes discount was a nice gesture. All I had to do was show my discharge paper (DD214)at checkout and I would get the discount.

Last week I went to my local Lowes (Lake St Louis, MO) to purchase a lawn mower and was told that I needed a veterans ID card to get discount and that I could get the card at any VA hospital. OK -- so I called the VA hospital and was told those cards are only for veterans who qualify for VA health care. To qualify I would need to have low income! I don't need or want VA health care!

So, I went back to local Lowes to see what the intent of their change in policy really was. Did they want to restrict the veteran discount policy to low income veterans in need of VA health care?? The customer service folks wouldn't answer my question but kept repeating that was their policy and there was nothing they could do about it.

If Lowes really wants to eliminate me and other veterans like me from the discount program, so be it. However, I will be sure to take my business elsewhere.

Review #195322 is a subjective opinion of a user.

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Larry63
Winchester, Tennessee, United States #1117011

In the state of Tennessee and a lot of other states one can take their DD214 to the DOT and have Veterans status placed on their drivers license. Lowe's will still not accept this but most other business that give discounts do.

army strong
#813643

Hermatige,pa said the same to me...I serverd from 66 to 68 Vietnam .

the would not houner my vetern card because of a picture ID ...

I left a cart full of merchandise and walked out the door and went home depot no questions of my card or sevice ..they hounerd it and gave me my 10 percent discount

Ray
Bath, Maine, United States #719957

had the same problem today with my lowes in brunswick maine . i am a viet nam vet and i had been getting discounts for years and now there is a new manager so new rules apply . I will be taking my busness to home depot at least you know were you stand with them.

So Sad
Dallas, Texas, United States #671679

I keep reading " I took my business to Depot because Lowes asked for proof I didn't currently have on me."

Of course they did!!! They're offering a benefit for people who put their lives on the line for the country! Would you prefer they take your word for it along with any *** that didn't serve? They'd throw away so much money they'd be forced to cancel the program all together!

By the way, Lowes offers it year round. Depot only offers it on certain holiday weekends. Smart thinkin folks, that'll teach em!!

GW
to So Sad Nashua, New Hampshire, United States #1159062

Lowes now has the same rule as Home Depot. And yes, it sucks!

rj
Lilburn, Georgia, United States #577825

I just found out they offer 10% myself after spending 10s of thousands there over the years.As for the VA sir and anyone reading.

You were misinformed. You must got to a VA Medical Center and talk to someone ie, advocate, case worker, IDK someone. I go to the VA for medical treatment for my primary care and I get no disability benefits. Once you start going there you will get an ID card.

The VA accepts insurance, I have Blue Cross.

They are open to all vets, you may have to pay like myself but, still open.

You may ask if I have good insurance why do I go?Well my co-pay is lower and prescriptions are right there and cheaper because I assume they are non-profit.

NC veteran
#561353

I have shopped at nearly all the Lowes around Charlotte NC. I usually show my retiree card but there are times they see my Desert Storm hat and give it to me with no problems at all.

I would think this would be a corporate policy but perhaps they leave it to each store manager.

I've actually seldom had trouble getting Veteran's discounts from any other store I go to. If they don't have one many times they give me employee discounts.

jeff
#561309

I lived in Littletomn, Colorado and the store accepted my American Legion, DD214, etc - great store for veterns.

I now live in Chesterfield, VA. They gave me a hard time for my $1 discount ($10 purchase). The manager said that I need to go to DMV (and wait forever in live) for a veterns ID.

A few weeks later I went back to purchase 440 at Lowes on Hull street, Chesterfield. The said that they needed my Vet Retirement Card. I said the policy is for VETERNS, et.al. It wasn't worth the figt, bu I left my purchase and went to Home Depot on Hull St. Midlothian, VA - no problem.

jeff
#561308

I lived in Littletomn, Colorado and the store accepted my American Legion, DD214, etc - great store for veterns.

I now live in Chesterfield, VA. They gave me a hard time for my $1 discount ($10 purchase). The manager said that I need to go to DMV (and wait forever in live) for a veterns ID.

A few weeks later I went back to purchase 440 at Lowes on Hull street, Chesterfield. The said that they needed my Vet Retirement Card. I said the policy is for VETERNS, et.al. It wasn't worth the figt, bu I left my purchase and went to Home Depot on Hull St. Midlothian, VA - no problem.

pissed off veteran!
#461953

today we went to Lowes to purchase a refrigerator,washer/dryer....found out they don't except "discharge papers" even with a valid drivers license!!well, out of luck!

they just lost a $3000 sale... guess i will try "home depot".. think they need to rethink their policy.

get it back to where it was.gee, i wonder why "home depot" is #1!!!!!

extremely pissed off!!!

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