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bought a stove, denied the dd214 with photo valid license that we always used, had to get an id from the veterans agency, new rule. photo id from our county veterans agency...talked to corp.

and was told once we received the veterans id they would give the discount on prior purchase of stove and that would be sufficient for the 10%. well, got the id, and after i was told there would be no problem with the discount to go to cust. service and they would give it to me..not to my surprise was humiliated and talked down to and we were not going to get a twit said it has to be a green card. lol my husband a vietnam vet, born in the us and have to have a green card.

well, after this they can keep the discount, lost a loyal customer. I feel if Lowes can't stand behind their veterans, the veterans can't stand behind them....

Company wrote 0 private or public responses to the review from Apr 03, 2012.
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