(142 of 4837 reviews match)
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Lowes in Roanoke, Virginia - Lowe's laminate countertop order wrong in every way
We ordered laminate countertops from Lowe's Home Improvement of Christiansburg and when the came in everything was wrong. Several measurements were off. Some of the backsplashes were not at a 180 degree angle, one backsplash was missing, and some were warped. One the second order of the one without the backsplash, it came in again WITHOUT a backsplash. My husband agreed to accept 5 of the 6 pieces with a discount, but wishes he hadn't since they don't fit together at the seam evenly. After my husband drove out to pick up the reorder and found it wrong, he asked that Lowe's deliver it free, and they accepted. However, we wish that we had never done business with the incompetant people providing these countertops. Apparently Lowe's puts in the order, one company makes the countertops, and one cuts them. This obviously makes many errors along the way from all parties.
Lowes in Reston, Virginia - Seems to me
Everyone on this site seems to be a Yank. It just aggravtes me to have to go out in public and listen to the whinning and complaining. Use a little patients and don't expect everyone to know exactly what you do. We all learn something new everyday. So keep your jerkness at home. We know the dog wouldn't play with you up home and maybe you should go back and try again. It's all been messed up where you came from, that's why you're here, and now it's fastly becoming more and more intolerable here.
Lowes in Norfolk, Virginia - Order on bill not delivered three weeks agowhocares
I ordered fence three weeks or more ago,no fence or reason why it has not shown up but its on my bill.I called the store a week ago and was told it would be delivered on 08 16 10 well I'm still looking. They have my cell and home both have answering service,and there is no log of them calling.I have a birthday party in my yard and with everything else going wrong this was not to be one of my worries well i guess i was wrong.I now wish i had shopped with home depot but it is now to late poor me. THANK!
Lowes in Virginia Beach, Virginia - Failed to provide professional warranty service
Lowes warranty service consist of 2 visits in 2 weeks ,2 calls, another 7 days for delivery of parts ,and another 5 to 7 days to install parts. total of 28 days to fix a front loader dryer purchased 9 months ago. this is the warranty service that LOWES is happy to sale to you @ $139.00 .. MY ADVISE dont buy appliances from LOWES if they cant honor the warranty the proffessional way. you will be better off having your LOCAL appliance repairman fix it in 2 days then to have lowes' fix it within 30 days. save your money.dont buy your appliances at lowes,and surely dont pay for the warranty or extend it. go to a proffessional appliance store.
Lowes couer d alene carpet installation
let me start by saying we have spent in excess of $5,000 with lowes in the past 3 years.The most recent was carpet installed 2 years ago by a installer who doesn't work for them any longer.1 year ago we complained the carpet was loose,they sent out a guy to fix it.(he said it was a poor install)now they want to charge us for stretching the carpet again and won't discuss any other resolve.At this point I think I want it all torn out and replaced and sue lowes.I won't shop there again.I hate home desperate but that may be where i have to go.
Lowes in Norfolk, Virginia - Management would not respond to cashier for a refund on overcharge
I was accadently overcharged and the cashier tried to call for a manager to ok the credit on my card but the manager was too busy on a personal phone call to respond. I had to walk half way of the store to get her to come to the register for the credit. She came, still tallking on the phone, to verify my credit, never saying one word to me. This not the proper way to run a business. Kathy was the manager and Erica was the very nice cashier. Store code:11260-61310-02898.My e-mail is email@example.com
Lowes in Reston, Virginia - Shoddy installation, Failure to correct
Lowes installed new vinyl flooring in my kitchen and dining room, and new carpeting in two of my upstairs bed rooms and my hallway. The installer came three days late, claiming he had a funeral to go to. OK I can understand that, but he couldn't possibly have been their only installer. I had to take time of from work to be home for this installation. When he finally did show up, supposedly on the day his monther-in-law was buried. He rushed through the job, and got glue on the vinyl flooring in the both the kitchen and the dining room, and did not install the threshold between the two rooms. Nor was the metal triom installed at the doorways. The carpeting upstairs was cut crooked and the baseboards were not reinstalled, and the metal trims were not installed at the doorways. After many, many complaints, and finally going to the store and standing in the store and yelling at the top of my lungs, did I finally get someone out to inspect the job done by their "qualified" installer. The supervisor lamented about the terrible installation job done by the sub-contractor, assuring me he was NOT an employee of Lowes. As such they had no controll over their work, but Lowes stands behind their installation, so it would be fixed or replaced. It never was. That was in the year 2000. I have since sold that house and it is still not corrected. I would never use Lowes for installation for anything, not even a nail. I buy nothing there that costs more than $25.00 now. They got all the money they will ever get out of me. I now shop at HOME DEPOT! By the way this was the Lowes in Kingston, NY.
Lowes should send cs people for training!!!!
I went back to Lowes in Hickory, NC this morning to see if they would honor the bogof on the veggies plants. I bought the plants on Saturday and the sale started today. I still do not have them in the ground yet and would have gladly returned them to save twenty something dollars. Well the return person had to ask the girl behind the customer service counter. That girl should not be working in cs as it was plain as day that I had inconveinced her. It is the little things like this that really make me want to shop at home depot! To that girl.....jobs are hard to come by these days...be thankful you are employed!!!!
Advertisement said $98 whole house install. After we paid $32 for them to come out to do a square footage estimate, thew insisted that we buy there pad. We already had new pad (less then 1 year old. Steps cost extra, plus carpet removal (which we had already removed)....
Bought items from the Newport News store and an employee said that they checked on the item to see if it was broken (Johnathan Everman)and so we bought the items went in on 11/14/09 to pick up the items and both of the 2 that the Newport News store had were broken, so...
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