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17 Sept. 2009 Water Ace Pump Company1101 Myers ParkwayAshland, Ohio 44805-19691-800-942-3343www.waterace.com Lowe's Home Centers, Inc.1520 Rt. 38, Bldg. 10Lumberton, NJ 08048609-518-7680www.lowes.com/feedback Store Code: 15750-91509-18734 To whom it may concern: On...
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23 comments
Anonymous
#1050601

I'm with you, buddy. If we made steel in this country again we wouldn't have to buy Chinese junk.

I'm tired of everything being made cheaply to last just until the warranty expires. cBusinesses only listen when you speak with your dollar.

Check all labels and if it isn't made in USA (or in the case of my favorite hair product, MoraccanOil, made in Israel), don't buy it.

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#157431 Review #157431 is a subjective opinion of poster.
This was a horrible experience. I ordered blinds for my whole house, was told 3 week process. Blinds were ordered wrong, replacement was supposedly placed on rush order. A week later found out the re-order never happened. Had to wait another 2 weeks. Then only one set...
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1 comment
Anonymous
#77638

So, quit crying about it and get a refund. Why dont you stop gripping and get on with your life?

Have you ever made a mistake, are you sure NONE of this was YOUR fault?

Did you order the wrong size and then blame them? Come on, take your receipt, go to the store, get your refund.

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#157367 Review #157367 is a subjective opinion of poster.
I've had a Lowe's credit card for years. Always paid on time, most of the time I paid early. I was accidentally one day late and now I have a $30 late fee and they jacked the interest from 22.0 to 29% indefinitely. Add to that they have labelled my account...
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4 comments
Anonymous
#97988

I always made my payment on time.After years i was one day late.When i called in they told me it will be taking care of,so just pay the normal amount.I did that and now they charging me twice $ 39.00 late fee.Im done with Lowe's and Ge is not better.Im going now to Home Depot.

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#156004 Review #156004 is a subjective opinion of poster.
Loss
$22
ei was a customer at lowes store number 397 and i was at the customer service desk askin questions on an item and some concerns i had with that item.a manager and i use that term loosely was callled to the front,only after checking his cell phone did he fine the time...
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6 comments
Anonymous
#1093461

lowes 397 has never had a wayne as a manager

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#149074 Review #149074 is a subjective opinion of poster.
Loss
$300
As a long time lowes customer,I am pissed off at the way Lowes has cut my credit limit from 2500 to 990 an then last week cut to 490.I have never been late or missed a payment in 16 years Ive had my card.SO WHAT UP LOWES YOU DONT NEED MY MONEY.I always paid above my...
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6 comments
Anonymous
#77786

I have had my Lowes card for 25 years. The due date on our bill is the 10th and that is when I pay it.

When I went online to pay last month the due date had been changed to the 7th and they had charged me a late fee. I received a letter in the mail saying I was in default and they were raising my interest rate. The rate was outrageous as it was! I called and canceled the card.

Now they are reporting that as bad credit to the credit bureau. ALSO, I paid my bill online a day early this month and I just went and saw that they had charged me a late charge and had not applied the payment.

I have the confirmation e-mail, but it is ridiculous that I have to fight for Lowes to be fair after 25 years! Thanks Lowes...you're building something alright..a bad taste in people's mouths.

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#146865 Review #146865 is a subjective opinion of poster.
We started last January talking to Lowes about a price quote for a framing package for a new home. Explained that there would be many other purchases as we went through with this project. They bent over backwards to get our business. Promised the moon... We opened a...
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2 comments
Anonymous
#197149

Get over it.

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#142394 Review #142394 is a subjective opinion of poster.
We have a new Lowes store in Franklin Va and I went there on Saturday night to purchase a beverage/wine refrigerator. The add said, on sale for $99.99, reg $149.99. The add also said silver or white was avaliable & but it does not say for an additional costs. The...
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5 comments
Anonymous
#57661

No it probably is not false advertiseing but that is how they operate. You think you are getting the same thing you see somewhere else but you really get *** from these kinds of places.

What are you guys in high school concerned about spelling more than getting ripped off.

Go talk about something you know about like cd's or movies. I am in the building trades you must be too huh.

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#142292 Review #142292 is a subjective opinion of poster.

Lowes in Reston, Virginia - Home Depot Berh Paint rebate a joke. Would not honor rebate!!

I purchased Behr paint on Aug. 28, 2008 and was told I would receive $20.00 for each bucket and $5.00 for each pail and could submit claim online. Could never get entered online and called to be told I had missed the deadline. Since Aug. 28, I have purchased over $1,000. in additional paint and materials from Home Depot, but I can assure you it will the last dollar I spend at this store. In addition, the paint was inferior and would not cover white over white. Purchased paint from Lowes and it did a great job.
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1 comment
Anonymous
#48529

It seems to me that I read this very same complaint about Menards.HMMmm

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#140854 Review #140854 is a subjective opinion of poster.

Lowes in Centreville, Virginia - Website says my local store has item.They DON'T

Lowe's website assured me that the local store has the item I need in "in stock and ready for delivery". When I called the store to check, I was told "that item is discontinued and is not in stock nor will it be in stock". Get with it, Lowes......don't have your website say one thing when in fact it's simply not true. You are SO not helpful! If this is how you run your business, I'd rather patronize the little Mom & Pop appliance store down the street (you know, the one's you've been putting out of business for years).
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1 comment
Anonymous
#43380

First off, so they don't have the item you wanted. Relax.

They have 45,000 items on hand and yes, at times their inventory is not correct. Move on with your life. Secondly, if you want to patronize the local 'mom and pop' place then do so. You obviously don't since you were at Lowe's in the first place.

Besides, at the mom and pop place you will pay twice as much, but you already know that.

Stop your *** and get off your *** and walk into the store and find your product if you want it that bad. A lazy is a lazy does.

Review
#139622 Review #139622 is a subjective opinion of poster.

Lowes in Reston, Virginia - Lowe's new kitchen applicances gone bad

We bought all new kitchen applicances from Lowe's & our first ones ever! Craig, our salesman & manager was very professional. From the delivery service which was rude, late, lost or left parts, cut wires without shutting off the electricity which caused a fireball in our kitchen to Naperville manager who cannot coordinate or take reponsibility, we will never buy an applicance or anything from them again. Our frig is damaged & their lack of service is horrible. Now our new frig is lost somewhere & still not here. We have talked to the Naperville Lowe's countless times. What a comedy of errors without the humor. No one cares! We own a small business & would never treat our customers in this manner. We would lose customers & now we are talking to their corporate office. We are considering talking to our attorney & the local newspapers. We really wish we would have gone with another private business owner who takes pride & reponsibility. Buyer beware!
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1 comment
Anonymous
#44121

I agree, I usually come on board here to defend Lowe's against meaningless, trivial accusations, but I do have to say that 3P, our delivery team, is perhaps the worst I have ever encountered. I cannot tell you how many irate phone calls i have taken concerning what they have done while delivering appliances to customers homes.

To Lowe's corporate, YOU need to bring back the in-store, care about the customer, know what you are doing delivery teams we USED to have!! Half the time, these 3P delivery guys cannot even speak english! Come on! Sadly, this type of delivery "service" is now pervasive across the board, be it us, Home Depot, Sears, etc.

They are all more or less "contracting out" their delivery services to these third party delivery companies all to save a buck. I wish I had the answer, but being nothing but a specialist within Lowe's, my voice is one that is not heard @ the corporate level.

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#139606 Review #139606 is a subjective opinion of poster.