State: Virginia City: Alexandria Product: Lowes Delivery Service Clear all filters (1 of 335 reviews match)

Lowes in Alexandria, Virginia - Washer and Dryer

Three men showed up and only one spoke English. They installed the washer but neglected to remove the rods inside it which are temporarily installed to keep the drum from moving during delivery. I didn't know this and it almost destroyed the washer when it went into the spin cycle. The dryer was missing a piece that connected the unit to the exhaust vent. They told me that I would have to contact Lowe's about it and just left it there uninstalled. On top of that they wanted me to tip them before they left. Worst service ever.
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On behalf of Lowe's I am so sorry... I hope those delivery drivers got fired!

I know if they were my delivery driver in my store I would have fired them! Again sorry!

#114363 Review #114363 is a subjective opinion of poster.
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Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
(800) 445-6937
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