State: Virginia City: Alexandria Product: Lowes Oven Installation Clear all filters (1 of 3 reviews match)
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Avoid Lowes at all costs!

1.0
Details
I purchased a wall oven from Lowes over the phone- the model was not available in any store. Every single thing about the transaction was a mess- from purchase through installation. The wrong installation kit was ordered, the installation cost was misrepresented at the point of sale, the installation scheduling was cumbersome and unsatisfactory. Even store and department managers are no help- not available, don't reply to email, don't follow up to fix problems. No one at Lowes seems to care about customer satisfaction, and one can't even get them on the phone without devoting hours listening to the phone ring and ring and ring. I will never, ever, do business with Lowes again.
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Review
#1030624 Review #1030624 is a subjective opinion of poster.
Service
Lowes Oven Installation
Reason of review
Poor customer service
Loss
$800
Preferred solution
Price reduction

Contact Lowes Customer Service

Website:
www.lowes.com
Mailing Address:
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

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