State: Virginia City: Farmville Clear all filters (5 of 4762 reviews match)
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3.3
Details
Purchased John Deere e170 this spring. It was delivered with missing front bumper. Called customer service about once a month they always say would you like someone to call you. Then the company says they it’s going to be shipped ot you. It’s now December about 7 month...
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1 comment
Anonymous
#1612232

Tip for the future: Always look over your deliveries before you sign for them. If you find it damaged of parts missing, do not accept delivery and have the delivery drivers take it back.

Don’t listen to the delivery people when they say “call the store and they will bring the missing part out”, they don’t work for Lowe’s and just don’t want to load it back onto the truck.

Believe it or not, the process for replacing the whole machine is easier than getting a missing part. It’s the same for all Big Box retailers.

Review
#1422052 Review #1422052 is a subjective opinion of poster.
Cons
  • Customer servie
  • Unprofessional managers and contracors
Reason of review
Poor customer service
Loss
$80
I bought a pressure washer from Lowes in Farmville and it broke. Called the store and was informed if I didn't purchase an extended warranty that there was no warranty that is *** will never happen again hurry and come in Home Depot Lowes sucks here in Farmville plus...
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1 comment
Anonymous
#1522573

You fail to say how long ago you purchased the pressure washer. If the manufacturers warranty period has passed and you didn't buy a service plan, they are correct, there is no warranty.

No different than any other product you buy. Other stores would tell you the same thing.

Keep in mind that stores are not responsible for warranties anyway, the manufacturer is. If it is still within the manufacturer's warranty period, contact the manufacturer.

Review
#1307616 Review #1307616 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$400
Preferred solution
i want another pressure washer
Tags
  • Pressure Washer
I purchased an upright freezer this morning to pick up today. They called at 3 pm saying it wasn't in stock and they were canceling my order. But they had a scratch and dent in the back and she would call me back letting me know how much I could get off of the cost....
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Review
#1166519 Review #1166519 is a subjective opinion of poster.
Reason of review
canceling order
Preferred solution
Let the company propose a solution
1.0
Details
Lowes - Farmville lowe's doesnt care about Customers (Goods Damaged)
First, it was raining and the item was moved off the truck and set in wet soil. Then they entered my residence without cleaning off the item or a least wiping their feet. Upon showing them location and the possible need to change the door configuration, they proceeded...
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9 comments
Anonymous
#1419566

Well, dryer went out, no response from Lowes about this complaint, So to Sears I go to a hometown store. Service was great, purchased item.

A quality Kenmore not a cheap Roper!

Seem like Lowes would care? Think before you shop, if the town or store does not support your values or service expectations "SHOP ELSE WHERE"!

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Review
#1098470 Review #1098470 is a subjective opinion of poster.
Cons
  • Delivery
  • Customer service
  • Cust
Reason of review
Damaged or defective
Loss
$156
5.0
Details
I have received Veteran's discounts from numerous Lowe's in Virginia. Unfortunately Farmville Lowe's does not HONER Veteran's that served. they only honor Vet's that are retired only, not Vet's that served. My Military Card expired, I was instructed to get anew...
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3 comments
Anonymous
#1175037

They do honor vets of all types on certain holidays. They do give out the discount for all Active and Retired 365 days a year.

And even then I have a problem with it because of their abuse of it. The discount is supposed to be for personal use. A lot of the people with the military ID's are using it to get a discount for their business', and when you call them out you're the bad guy for "Not supporting your troops". And the other way they abuse it is coming in an making large purchases for the friends, people who didn't serve.

Tell me, when do Depot give a military discounts? Only on Memorial Day, Quatro De Julio, and Veterans Day.

Who else gives out Military Discounts on a daily basis? Not many.

But FUQ Lowe's for not giving each and every single person, who have out on a uniform, a 10% discount 365 days a year, right? ***

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Review
#792959 Review #792959 is a subjective opinion of poster.
Cons
  • That they do not honor the dmv military dd214 id
Reason of review
Farmville Branch doesn't Honor Veterans Discount
Tags
  • Angry Homeowner

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P.O. Box 1111
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United States
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