State: Virginia City: Farmville Product: Lowes Delivery Service Clear all filters (2 of 324 reviews match)
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Product:
3.3
Details
Purchased John Deere e170 this spring. It was delivered with missing front bumper. Called customer service about once a month they always say would you like someone to call you. Then the company says they it’s going to be shipped ot you. It’s now December about 7 month...
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1 comment
Anonymous
#1612232

Tip for the future: Always look over your deliveries before you sign for them. If you find it damaged of parts missing, do not accept delivery and have the delivery drivers take it back.

Don’t listen to the delivery people when they say “call the store and they will bring the missing part out”, they don’t work for Lowe’s and just don’t want to load it back onto the truck.

Believe it or not, the process for replacing the whole machine is easier than getting a missing part. It’s the same for all Big Box retailers.

Review
#1422052 Review #1422052 is a subjective opinion of poster.
Service
Lowes Delivery Service
Cons
  • Unprofessional managers and contracors
  • Customer servie
Reason of review
Poor customer service
Loss
$80
1.0
Details
Lowes - Farmville lowe's doesnt care about Customers (Goods Damaged)
Upon showing them location and the possible need to change the door configuration, they proceeded back to the truck to remove the non-boxed refrigerator. The item was moved (extremely tight move with the refrigerator touching the door frames and had to be nudged,...
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9 comments
Anonymous
#1419566

Well, dryer went out, no response from Lowes about this complaint, So to Sears I go to a hometown store. Service was great, purchased item.

A quality Kenmore not a cheap Roper!

Seem like Lowes would care? Think before you shop, if the town or store does not support your values or service expectations "SHOP ELSE WHERE"!

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Review
#1098470 Review #1098470 is a subjective opinion of poster.
Service
Lowes Delivery Service
Cons
  • Customer service
  • Cust
  • Delivery
Reason of review
Damaged or defective
Loss
$156

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts