State: Virginia Product: Lowes Manager Clear all filters (15 of 292 reviews match)
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3.2
Details
The Delivery Manager at the Spotsylvania Lowe’s for being such a jerk for the second time. You need to work on your customer service skills because you suck at them. You need training.I spoke to you twice on my deliveries, and the the way you spoke to me was so...
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3 comments
Anonymous
#1594137

Is that anywhere near Transylvania?

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Review
#1389954 Review #1389954 is a subjective opinion of poster.
Service
Lowes Manager
Reason of review
Poor customer service
4.5
Details
Was riding into the store parking lot today and there were about 6 manager type employees walking right down the middle of the road in the parking lot like no one else mattered. I was on my motorcycle on my side of the road and no body moved!. they just kept walkin!....
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2 comments
Anonymous
#1573967

Most big retailers are this way unfortunately. Walmart is the worst.

I've had mornings when i couldn't get in the door because employees coming to work were walking so slow and blocking the entire door way. It has to do with the mindset of the majority of retail employees that they are entitled to a job and the paycheck that comes with it.

They don't give a {{redacted}}*** for the customers. Unfortunately this will continue as long as millions of people flock to them every day.

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Review
#1372478 Review #1372478 is a subjective opinion of poster.
Service
Lowes Manager
Pros
  • There were a lot of employees standing around
Cons
  • Tend not to have what i need
Reason of review
managers/ employees walking down the middle of the road!
Preferred solution
Let the company propose a solution
Tags
  • management
  • Isolated Incident

Lowes - Lowe's Manassas

1.0
Details
Noor Khan - Appliances Manager -- is a liar and a cheat. He quotes false prices over the phone to lure people into the store. Do not deal with this store or this employee. I have talked to other patrons of this store and they also agree that Mr. Khan will lie and cheat to customers over the phone simply to get them to come in and then he will change the pricing. He is also horrible at scheduling delivery times and simply doesn't care about the consumer.
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Review
#787259 Review #787259 is a subjective opinion of poster.
Service
Lowes Manager
Cons
  • Noor khan
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
3.5
Details
Worked at Lowes in Hampton Virginia. Many racists people at this store. I was treated very due to race. And the management knows all this is going on and does nothing if anything they engage int he racism from the delivery *** Manager Fred to another manager named...
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Review
#684740 Review #684740 is a subjective opinion of poster.
Service
Lowes Manager
Cons
  • Racism
Preferred solution
Let the company propose a solution
1.0
Details
I will never buy from Lowes again because you give in to racist customers -- you are a low life company when you give in to some racist ***--this is one of the sickest things I have heard of a company doing ----anyone involved in this tragedy should be hung in public...
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3 comments
Anonymous
#1020095

No win situation. If the original driver goes anyway and it gets ugly at delivery then mgmt.

would be disciplined for sending him when customer requested not to.

Damned if the do and damned if they don't.

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Review
#681954 Review #681954 is a subjective opinion of poster.
Service
Lowes Manager
Cons
  • Giving to racist customers
Reason of review
being racist to black driver
Loss
$10000
Preferred solution
Let the company propose a solution
Tags
  • The Delivery
I had the worst experience. I waited in customer service line, for over 30 minutes. I still wasn't able to return my item. I had my receipt, and orignal package. I had to go around the store to find an employee to help the customers, in customer service dept. I ask to...
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1 comment
Anonymous
#951478

That's what happens when they want to run a skeleton crew

Review
#596112 Review #596112 is a subjective opinion of poster.
Service
Lowes Manager
Cons
  • Staff help
  • Lack of response
Reason of review
Poor customer service
Loss
$30
Preferred solution
Full refund
Tags
  • Light Bulb

Lowes - Manager Review from Radford, Virginia

Refrigerator not delivered as scheduled. I purchased new frig 12/01 on line thru store #437 in Lynchburg, Va. I live in Radford, Va and have rental home in Bedford County -75 mile drive. Requested delivery on 12/06 @ rental home in Bedford County. Was told delivery would be 10:30am - 12:30pm. On 12/06 I drove to Bedford home and waited. At @ 12:45pm I called asking about delivery. Was told they were running ~2 hrs behind. I called again @3:45 no delivery. I was told they left message with driver. Never received a call. At 4:30 I called again. Was told they left message. Never received a call. At 5:30 I called again. They connected me with a manager. He said would check and get back. He did call me back at 5:45pm and said they had over booked deliveries for the day and would not be delivering a frig to me on 12/06. I am furious. I told the manager I expect some compensation for my wasted day. I was also planning to attend a funeral on 12/06 but did not waiting on this delivery. We will see what happens. Customer satisfaction = Pitiful. I am expecting a big credit reduction on this refrigerator. Barry Nichols 1-540-480-0646
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1 comment
Anonymous
#1007447

good luck ***

Review
#566822 Review #566822 is a subjective opinion of poster.
Service
Lowes Manager
Reason of review
Problem with delivery

Lowes in Suffolk, Virginia - Did not notify me

I went to Lowe's in Emporia three times to buy roofing shigles for my house in a two week period. No manager or saleperson said anything about the tax break card, if you send over $500.00 dollar until I made my last purchase for the shigles at the end. I bought $800.00 dollars of shigles first, then when back and bought $300.00 dollars , and last I bought the third time $85.00 dollars of shingles and the sales told me there was a tax break card you could have put the money on and got 10% back.
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2 comments
Anonymous
#256593

All you have to do is go in with all your receipts have them refund/rebill onto the tax credit card. Im 99% percent sure that they will do that for you, how ever they do have this card advertised on tv, in ads and they have a display right by the front entrance. U have to look at this way the average store has 500 customers per day, is it really reasonable to ask every single to purchase the tax credit gift card?

Anonymous
#256385

Make sure you wipe front to back, look both ways before crossing the street and don't use the toaster in the bath tub. Just in case nobody else told you those things either. Dumb ***

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Review
#224814 Review #224814 is a subjective opinion of poster.
Service
Lowes Manager
17 Sept. 2009 Water Ace Pump Company1101 Myers ParkwayAshland, Ohio 44805-19691-800-942-3343www.waterace.com Lowe's Home Centers, Inc.1520 Rt. 38, Bldg. 10Lumberton, NJ 08048609-518-7680www.lowes.com/feedback Store Code: 15750-91509-18734 To whom it may concern: On...
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23 comments
Anonymous
#1050601

I'm with you, buddy. If we made steel in this country again we wouldn't have to buy Chinese junk.

I'm tired of everything being made cheaply to last just until the warranty expires. cBusinesses only listen when you speak with your dollar.

Check all labels and if it isn't made in USA (or in the case of my favorite hair product, MoraccanOil, made in Israel), don't buy it.

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Review
#157431 Review #157431 is a subjective opinion of poster.
Service
Lowes Manager

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts
ei was a customer at lowes store number 397 and i was at the customer service desk askin questions on an item and some concerns i had with that item.a manager and i use that term loosely was callled to the front,only after checking his cell phone did he fine the time...
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6 comments
Anonymous
#1093461

lowes 397 has never had a wayne as a manager

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Review
#149074 Review #149074 is a subjective opinion of poster.
Service
Lowes Manager
Loss
$300