Lowes Reviews in Norfolk, Virginia
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- Customer service
- Customer service received
- Service
- Product
- Price
- Location
Lowes in Norfolk, Virginia - M.sahin
cut payroll,sales look better,Managers make bonus.
- Store manager and customer service
- False advertising
A check must clear first before Lowes will give you a cash refund. Wait the 15 days and then go in and get your cash back. All stores havde policies with checks, be patient.
Lowes in Norfolk, Virginia - Order on bill not delivered three weeks agowhocares
Lowes in Norfolk, Virginia - Management would not respond to cashier for a refund on overcharge
Like most of the reviewers in this forum, I’ve had both positive and negative experiences with installers and concur that “scams” are perperprated by big box stores and the mom and pop operations. Based on my experience, I’ve learned to take my time and get multiple estimates, sometimes as many as five.
Drives my wife crazy, but at end of the process and a decision is made, both of us are confident in that joint decision. The decision is based on numbers (facts) received from contractors, who quickly figure out we’re not in a hurry and that scam artists usually can’t keep their story straight. Six months ago, we used a mom and pop operation to remove and re-tile approximately 2400 sf of flooring in our home. Very professional installers, with the site manager eyeballing every detail of the installation.
However, I attribute our success to the research we did prior to selecting a vendor and the relationship we established with company BEFORE the job started. Today, I’m having multiple contractors come out and give us estimates on carpet, to include the mom and pop folks who did our tile job. Bottom line, stop complaining and just do your research on potential contractors. It’s your hard earned money, so spend it wisely!
BTW, the Lowe’s the contractor did give me a quote today, and “yes” they inflated the square footage of areas being measured.
I called him on it, stoped him in progress, and politely asked him to leave our home. Three of the quotes are scheduled to come back on 11/5, which we’ll thoroughly review before making a joint financial decision!
See I work at a retail store as well and know that customer service needs too be addressed. My issue is that both of these store employees and top management all had a careless attitudes. All in both of these stores the employees states that they checked out the product and it was not damaged, but when I go in to pick it up, it is clear that no one really looked at the product, box never opened but clearly damaged and the product is damaged inside. DON'T LIE TO SOMEONE AND TELL THEM YOU CHECKED OVER THE ITEM AND IT IS NOT DAMAGED WHEN YOU REALLY DID NOTHING!! Even the managers had the I don't care attitude. Retail means you must have people skills, if you don't, don't do retail.
I have worked in customer service at a retail store for the last 6 years!!
No it probably is not false advertiseing but that is how they operate. You think you are getting the same thing you see somewhere else but you really get *** from these kinds of places.
What are you guys in high school concerned about spelling more than getting ripped off.
Go talk about something you know about like cd's or movies. I am in the building trades you must be too huh.
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Kathy is my mom and she was on the phone with me because I spilled hot soup all over my face and was crying. Now they fired my mom because of you and we don't have money for soup or burn cream. My mom says we shouldn't hate you, but every time I think about you I stab the furniture.