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Customer service
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1 comment

On a Saturday afternoon 1 person working paints and 10 people on line! What the what???

Reason of review: Poor customer service.

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If you want service go to a local paint store or hardware store like Ace. Are you going to pay more?

Yes. They have to pay for the people that are there to give you the service you expect. All that is important to the shareholders of the national big box stores is the bottom line.

The quickest way to increase profits is to cut payroll and that is exactly what you are seeing when there is only one person working the paint desk on a weekend. It's your choice, wait in line for a low price at a big box store or pay up for the kind of service you want at a local shop.

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