1986 N 2000 W, Clearfield, UT 84015
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We asked for a forklift driver to bring plywood from a top shelf. I asked for assistance and waited for 15 minutes.

As I began to walk back to ask if anyone was coming I heard them call for a forklift driver. We waited for an additional 10 minutes and still no one in sight. There was a forklift in the isle next to us but no one on their way. Over $300 project and no one gave a *** to come help.

We left without purchasing a thing.

We’ll head over to Home Depot to hopefully receive better service there. Thanks for wasting our time and absolutely nothing Lowe’s in Clinton!!!!!!

Reason of review: Poor customer service.

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Anonymous
#1746471

Having worked in retail for over 30 years it becomes obvious that people exaggerate when they complain. Your title to your post is an example.

It says you waited over 30 minutes. The body of your post lists 15 minutes and 10 minutes which isn't over 30. The 15 were probably closer to 5.

Did you ever stop to think that you weren't the only person in the store and the forklift driver may have been helping other customers or tied up in some other way. Sure, it would be great if stores had someone to help you from the minute you walked in the door till the time you left but most people wouldn't want to pay the prices to pay for those people.