701 N Loyalsock Ave, Montoursville, PA 17754, USA
Not resolved
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality

I had a lowes sales person come to my house in the first week of june...He told me it would be up to six weeks before instulation....really ....here it is 8/30/2018....no fencing has been installed...this is the third date for instulation...called contracter...no return call..called project manager ....yesterday and i am waiting for a instulation date...called the coporate manager today ..I AM STILL WAITING FOR A DATE....i am not happy with any of this...i will no longer deal with the project manager....my jeep is parked near the street because of how the placed the fencing pieces...my jeep is being scratched by the kids who play outside...

Product or Service Mentioned: Lowes Fence Installation.

Reason of review: Order processing issue.

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Call Lowe's and cancel the order. Tell them they need to come and get their materials.

If you paid via credit card then tell them to credit the total you paid. If they don't then file a dispute, etc. for services not received. Then, find a local fence installer on your own and have it done.

Lowe's relies on the sub contractor, who appears to be unwilling, for whatever reason to actually install the fence. Not your problem.


If they delivered they'll pick it up. But no refund will be made until the items are in store. That's just policy and common sense.