Not resolved

Purchased a brand new combo oven and microwave after 1 week it didn't work this was January it was purchased as a clearance so I got a good deal saved about $475.000 Lowes said they would replace the unit after 3 months having repair men at my house then they said after 6 months they would refund my money!!' We'll I paid $350 to have it installed and cut up a$2,000 cabinet I was mad talked to mike Patterson a lowes employee who called corporate finally they gave me my combo the catch is I've spent millions in the store in Latham ny or corporate wouldn't have did this,,, keep in mind 7 months to get my oven working don't buy from lowes stay away I shop at HD now I will say mike Patterson is the only bright spot at lowes he even gave me $150.00 cash to help pay for the install ,,, lowes corporate stinks and so dose there Custumer service 7 months of horror

Product or Service Mentioned: Lowes Warranty.

Monetary Loss: $350.

Company wrote 0 public responses to the review from Jul 18, 2014.
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