I bought a lawnmower (Invoice #09470) at Lowe's, Holmdel, NJ on 8/16 and it would not start on 4/17 with loose wire coils. I called Lowe's on Friday morning and they agreed to pick up lawnmower.
I have a medical condition and could not bring lawnmower to store. I waited all day on Friday (missed chiropractor appointment) with no call or truck. I called Friday night to Lowe's Delivery Department (Kevin) who stated that I was on the manifest and the lawnmower would definitely be picked up on Saturday. I waited all day on Saturday with no call or truck.
I am done shopping at Lowe's.
The employees at Lowe's seem to be bothered when you call them and ask questions. Disgruntled, JChopyk
Product or Service Mentioned: Lowes Lawn Mower Warranty.
Reason of review: Warranty issue.
Monetary Loss: $255.
Preferred solution: Let the company propose a solution.
Lowes Cons: Warranty service bad.