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i have extended warrenty for duet washer and the people they send to service it is not knowledgeable in the front load washers. i have water that is in the tub of the washer when it is not in use.

my husband called them and they told him it was normal. i just called the service again and they will hopefully send someone who knows what they are doing.

also it took them a week the last time to come back to my home to undo a mistake they made and i couldnot use my washer until they returned do you think they cared no. also they wait until close to 5 to show up to do they repair then they run through it to get done

Product or Service Mentioned: Lowes Warranty.

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